Study in Finland online advisory service / terms and conditions of use

The below terms and conditions are valid from 2nd Jan 2017.

By ticking the box “I accept the terms and conditions of use” in the online contact form, customers accept and agree to the following policies:

  • Study in Finland team may forward any message and the personal information contained therein to another unit at the Finnish National Agency for Education, in which case the customer may receive an answer from some other unit.
  • Study in Finland will answer queries within one week’s time. If a message needs to be forwarded to another unit at the Finnish National Agency for Education, or to any third party agency, the answering time may exceed one week.
  • Study in Finland may collect personal information or contact information from received messages for customer service development purposes.
  • Offensive messages and messages containing unsolicited marketing will be deleted.

Description for the Study in Finland customer service register can be found here.